Refund/Return Policy

REFUND & RETURN POLICY 

Refund & Return Policy

We want you to be satisfied with your purchase.

Returns:

You may request a return within 14 days of receiving your order if:

• The item is damaged
• The item is defective
• The wrong item was received

Items must be unused and in original packaging.

Refunds:

Once the returned item is inspected, approved refunds will be processed to the original payment method within 5–10 business days.

Non-Refundable Items:

• Items damaged due to misuse
• Items returned after the 14-day period

How to Request a Return:

Please contact us at support@havenaura1.com with your order number and reason for return.